Let's Create Your Perfect Festival Experience
Our team is ready to help plan your cultural adventure
We respond to all inquiries within 24 hours during business days
Multiple Ways to Reach Us
Visit Our Office
Level 3, 142 Flinders Street
Melbourne VIC 3000, Australia
Walk-ins welcome during business hours
Business Hours
Monday-Friday: 9:00-17:30
Saturday: 10:00-14:00
Sunday: Closed
Tell Us About Your Festival Goals
Share your interests and we'll create a personalized festival experience tailored to your preferences. Whether you're planning a VIP experience, cultural tour, or Indigenous event attendance, we're here to help.
What to Include:
- Preferred dates and festivals
- Group size and composition
- Budget range and preferences
- Special interests or requirements
- Accommodation preferences
Note: For detailed inquiries, please email us at [email protected] with your festival interests, dates, and any specific requirements. Our team will respond within 24 hours with personalized recommendations.
Common Inquiry Types:
- General Inquiry
- Festival Planning
- VIP Experience Booking
- Cultural Tour Package
- Group Coordination
- Indigenous Experience
- Partnership Opportunity
Book a Free Consultation
Schedule a complimentary 30-minute planning session to discuss your festival interests and create a tailored experience.
Email [email protected] to schedule your consultation
Frequently Asked Questions
How far in advance should I book?
We recommend booking 8-12 weeks ahead for major festivals, especially VIP experiences and cultural tours which have limited availability.
What payment methods do you accept?
We accept major credit cards, bank transfers, and can arrange payment plans for tour packages over AUD 1,000.
Can I customize a package?
Absolutely! All our experiences can be tailored to your preferences, group size, and budget. Contact us to discuss customization.
What's your cancellation policy?
Cancellation terms vary by service. VIP experiences and tours typically offer flexible cancellation up to 45 days prior. Full details provided at booking.
Find Us in Melbourne
Address:
Level 3, 142 Flinders Street
Melbourne VIC 3000
Australia
Public Transport:
Conveniently located near Flinders Street Station. Accessible via all Melbourne CBD trams and trains.
Parking:
Public parking available at nearby Wilson Parking (Flinders Lane) and secure parking at Fed Square.